Service
After Market Customer Services
- Competent Phone Service Our technical staff is trained to provide answers to all your questions quickly and completely. From mechanical adjustments to electrical controls and PLC programming to recommended maintenance, we are here to help. We can be reached at 800-701-1343.
- Parts Sales Rennco takes pride in our responsive and supportive parts department. Most orders are shipped the same day and can arrive at your door the next day if required.
- Installation and Start Up of New Equipment Rennco technicians with years of experience and a "can do" attitude are available for commissioning new equipment. They will assist your personnel in set up and testing to ensure all expectations are met.
- PMMI Certified Training Your personnel will be trained by field service technicians who understand how people learn. They will assist you in confirming the level of retention of information learned, and will match their technique to your internal training program.
- Follow Up Training Our technicians are available any time after the initial installation for follow up training for new employees, to reinforce what was learned in the past, and to pass on new information and techniques.
- System Upgrades Rennco offers any number of general or application-specific advanced technology packager upgrades. Some examples include; PLC and electrical controls, servo linear actuators, and seal assemblies, as well as adding basic packager options. In addition, we can provide automation solutions by adding either standard or custom designed product handling equipment to your existing packager. These include conveyors, product infeed mechanisms, and thermal transfer printers to name a few.
- Machine Repair and Service Rennco technicians can support your maintenance department by providing timely repair assistance and general machine service. They can help your personnel evaluate the general condition of your equipment, assist in tuning it for maximum production rates, and make recommendations for upgrades and maintenance schedule.
- After Hours Support Call 517-449-8901 after 5 pm ET time to speak with a service technician.
